SHIPPING POLICY
Oldway Shipping Policy
Thank you for shopping with Oldway. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below:
Processing Time
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All orders are processed within 1–3 business days.
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Orders are not shipped or delivered on weekends or holidays.
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If we are experiencing a high volume of orders, processing times may be slightly delayed. In such cases, we will notify you by email.
Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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We offer standard and express shipping options.
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Estimated delivery times:
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Standard Shipping: 5–8 business days
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Express Shipping: 2–4 business days
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Note: Delivery times may vary depending on your location and the shipping carrier.
Shipping Locations
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We currently ship to:
[List of countries or "All major countries worldwide"] -
If your country is not listed at checkout, feel free to contact us to see if we can arrange delivery.
Order Tracking
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Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
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Tracking information may take up to 24 hours to update.
Customs, Duties & Taxes
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Oldway is not responsible for any customs and taxes applied to your order.
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All fees imposed during or after shipping (such as tariffs, taxes, customs) are the responsibility of the customer.
Lost or Damaged Packages
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We are not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.
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Please save all packaging materials and damaged goods before filing a claim.
Questions or Concerns?
If you have any questions about your shipment, feel free to contact us:
📧 [your email address]
📞 [optional: your phone number]